Do these first
- Confirm you are in Tor Browser, not a normal browser.
- Paste a current address from the mirrors page — not a year-old bookmark.
- Request a New Circuit for this Site, then reload.
- If one onion stalls, switch to another of the three listed mirrors.
Last reviewed: . Outage chatter also shows up on Dread; this site does not ping onions in real time.
Common failures and fixes
Endless spinner / Unable to connect
Likely: bad circuit or Tor blocked.
- New Circuit for this Site
- Fully quit and reopen Tor
- Enable bridges (Settings → Connection → Use a bridge)
- Update Tor from torproject.org
“Onionsite Not Found”
Likely: wrong or retired address.
- Copy again from mirrors
- Check the string is a full V3 onion (56 characters before .onion)
- Clear site data for that onion and retry
Very slow or timeouts
Likely: congestion or pressure on one mirror.
- Switch mirror (primary → mirror 1 → mirror 2)
- Wait a bit and try a fresh circuit
- Check news for maintenance notes
Blank page / captcha broken
Likely: security level too strict, or old Tor build.
- Set Security Level to Standard or Safer for the captcha step
- Disable random extensions
- Update Tor, then retry
Short FAQ
Brief DDoS or Tor-side congestion can clear in under an hour. Planned maintenance may take longer and is often mentioned on Dread first. If every mirror fails at once, wait and recheck the mirror list rather than hunting random clearnet “new links.”
Confirm the URL matches an address on this resource. Clear cookies for the site, try another mirror, and never hand password or 2FA codes to someone claiming to be support. Account setup detail is in the access guide.
News for dated updates. FAQ for wallet and order questions. How Nexus works for escrow and modes.
Still stuck? Change the address
Most “down” reports are one bad circuit or one tired mirror. Pull a fresh onion and try again.